Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Back-office admin help in Provo, UT

You decide the tools and the access. Nothing leaves your accounts without your say-so.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Provo

Back-office admin help for a Provo business has to work in the context of a Utah County university city with a compact downtown and a nearby software scene. Around the Joaquin neighborhood and the river and lakefront approaches, customers also come in from Lindon and other nearby places, like a packed campus September or a busy summer evening on Center Street. LocalHank delivers the work online, and a real person reviews every order.

Owners in Provo are busy running the shop, and marketing falls off between busy stretches, like a packed campus September or a busy summer evening on Center Street. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.

Who orders this around Provo:

  • A software consultancy in the west side whose owner does invoices at 10pm
  • A contractor with a shoebox of receipts and a Provo accountant who wants a cleaner spreadsheet
  • A cafe that needs follow-up emails and appointment reminders written and organized, not just intended

Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Provo work that actually bothers you.

Service area: Provo businesses in the river, Downtown, and the university area, plus nearby communities such as Spanish Fork, Vineyard, and Mapleton. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$495/mo$895/mo$1,495/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 3 hours of admin per monthYesโ€”โ€”
Invoice or estimate template, or inbox cleanupYesโ€”โ€”
A simple spreadsheet you keepYesโ€”โ€”
A short monthly summary of what was doneYesโ€”โ€”
Up to 6 hours per monthโ€”Yesโ€”
Receipt or expense logging into your spreadsheetโ€”Yesโ€”
Follow-up email templatesโ€”Yesโ€”
Appointment or job-reminder copyโ€”Yesโ€”
Monthly summaryโ€”Yesโ€”
Up to 10 hours per monthโ€”โ€”Yes
Ongoing inbox and spreadsheet helpโ€”โ€”Yes
Document templates (invoices, estimates, welcome emails)โ€”โ€”Yes

After you order: what to send Hank

  1. The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
  2. The first jobs you want off your plate (inbox, invoices, receipts, reminders)
  3. How you name customers and jobs, and any privacy rules
  4. What we should never do (refunds, payments, legal letters, tax filings)
  5. A regular check-in day each month

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.

Back-office admin in Provo: FAQ

What happens if I need more hours?

We'll finish what's in the package and quote a higher tier or a one-time block. No surprise overages.

Do you have a Provo office?

No. We serve Provo remotely.

Can a software consultancy in the Joaquin neighborhood order this?

Yes. A software consultancy is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers coming from Vineyard?

Yes, if that is part of how your Provo business actually works. Tell us in the intake, and we can name Vineyard on the materials or profile copy where it belongs. We will not add towns you do not serve.

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