Hank · LocalHank · A real person reviews every order
Back-office admin help in Madison, WI
Running a Madison business means a pile of small admin: invoices, receipts, follow-ups, and a spreadsheet that never quite stays current. This plan is help with that pile.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Madison
Back-office admin help for a Madison business has to work in the context of a two-lake capital and university city with a strong downtown food scene. Around the Near East Side and Downtown and the Capitol Square, customers also come in from Middleton and other nearby places, like a packed Saturday on the Square or a busy campus September. LocalHank delivers the work online, and a real person reviews every order.
Owners in Madison are busy running the shop, and marketing falls off between busy stretches, like a packed Saturday on the Square or a busy campus September. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.
Who orders this around Madison:
- A restaurant with a shoebox of receipts and a Madison accountant who wants a cleaner spreadsheet
- A clinic that needs follow-up emails and appointment reminders written and organized, not just intended
- A contractor in the west side whose owner does invoices at 10pm
Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Madison work that actually bothers you.
Service area: Madison businesses in the Near East Side, the west side, and the university area, plus nearby communities such as Fitchburg, Sun Prairie, and Verona. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $495/mo | $895/mo | $1,495/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 3 hours of admin per month | Yes | — | — |
| Invoice or estimate template, or inbox cleanup | Yes | — | — |
| A simple spreadsheet you keep | Yes | — | — |
| A short monthly summary of what was done | Yes | — | — |
| Up to 6 hours per month | — | Yes | — |
| Receipt or expense logging into your spreadsheet | — | Yes | — |
| Follow-up email templates | — | Yes | — |
| Appointment or job-reminder copy | — | Yes | — |
| Monthly summary | — | Yes | — |
| Up to 10 hours per month | — | — | Yes |
| Ongoing inbox and spreadsheet help | — | — | Yes |
| Document templates (invoices, estimates, welcome emails) | — | — | Yes |
After you order: what to send Hank
- The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
- The first jobs you want off your plate (inbox, invoices, receipts, reminders)
- How you name customers and jobs, and any privacy rules
- What we should never do (refunds, payments, legal letters, tax filings)
- A regular check-in day each month
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.
Back-office admin in Madison: FAQ
Is this bookkeeping?
No. We are not bookkeepers, CPAs, or tax preparers. We don't file taxes, run payroll, or formally reconcile your books. We help with templates, receipt logs, inboxes, and simple spreadsheets you and your accountant already use.
Do you have a Madison office?
No. We serve Madison remotely.
Can a restaurant in the Near East Side order this?
Yes. A restaurant is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers coming from Sun Prairie?
Yes, if that is part of how your Madison business actually works. Tell us in the intake, and we can name Sun Prairie on the materials or profile copy where it belongs. We will not add towns you do not serve.
Related services
- Social media management in Madison from $895/mo
- Local SEO monthly plan in Madison from $795/mo
- Google Business Profile management in Madison from $395/mo
- Review response & reputation in Madison from $295/mo
- Blog content monthly plan in Madison from $695/mo
- Email newsletter monthly plan in Madison from $395/mo