Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Back-office admin help serving Washington

You decide the tools and the access. Nothing leaves your accounts without your say-so.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Washington

Back-office admin help for a Washington business has to work in the context of Puget Sound tech and trade, the Inland Northwest, Columbia River suburbs, and Central Washington agriculture. Around Spokane and the Inland Northwest around Spokane, customers also come from other parts of the state, like a packed summer weekend or a long, rainy midwinter week. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around Washington:

  • A restaurant in Vancouver whose owner does invoices at 10pm
  • A clinic with a shoebox of receipts and a Washington accountant who wants a cleaner spreadsheet
  • A tech consultancy that needs follow-up emails and appointment reminders written and organized, not just intended

Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Washington work that actually bothers you.

Service area: Washington businesses around Spokane and the Inland Northwest around Spokane. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$495/mo$895/mo$1,495/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 3 hours of admin per monthYesโ€”โ€”
Invoice or estimate template, or inbox cleanupYesโ€”โ€”
A simple spreadsheet you keepYesโ€”โ€”
A short monthly summary of what was doneYesโ€”โ€”
Up to 6 hours per monthโ€”Yesโ€”
Receipt or expense logging into your spreadsheetโ€”Yesโ€”
Follow-up email templatesโ€”Yesโ€”
Appointment or job-reminder copyโ€”Yesโ€”
Monthly summaryโ€”Yesโ€”
Up to 10 hours per monthโ€”โ€”Yes
Ongoing inbox and spreadsheet helpโ€”โ€”Yes
Document templates (invoices, estimates, welcome emails)โ€”โ€”Yes

After you order: what to send Hank

  1. The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
  2. The first jobs you want off your plate (inbox, invoices, receipts, reminders)
  3. How you name customers and jobs, and any privacy rules
  4. What we should never do (refunds, payments, legal letters, tax filings)
  5. A regular check-in day each month

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.

Back-office admin in Washington: FAQ

What happens if I need more hours?

We'll finish what's in the package and quote a higher tier or a one-time block. No surprise overages.

Do you still have individual pages for Washington cities?

Yes. Seattle, Spokane, Tacoma, Vancouver, and many other Washington cities have their own pages.

Can a restaurant in Spokane order this?

Yes. A restaurant is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in the Inland Northwest around Spokane?

Yes, if that is part of how your Washington business actually works. Tell us in the intake, and we can name the Inland Northwest around Spokane where it belongs. We will not add places you do not serve.

Related services

Cities in Washington