Hank · LocalHank · A real person reviews every order
Back-office admin help serving Pennsylvania
You decide the tools and the access. Nothing leaves your accounts without your say-so.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Pennsylvania
Back-office admin help for a Pennsylvania business has to work in the context of two large metros in Philadelphia and Pittsburgh, the Lehigh Valley, and a capital region around Harrisburg. Around Reading and central Pennsylvania including Harrisburg, customers also come from other parts of the state, like a packed fall weekend or a snowy midwinter week in the west of the state. LocalHank delivers the work online, and a real person reviews every order.
Who orders this around Pennsylvania:
- A college-town shop in Allentown whose owner does invoices at 10pm
- A contractor with a shoebox of receipts and a Pennsylvania accountant who wants a cleaner spreadsheet
- A professional office that needs follow-up emails and appointment reminders written and organized, not just intended
Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Pennsylvania work that actually bothers you.
Service area: Pennsylvania businesses around Reading and Pittsburgh and western Pennsylvania. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $495/mo | $895/mo | $1,495/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 3 hours of admin per month | Yes | — | — |
| Invoice or estimate template, or inbox cleanup | Yes | — | — |
| A simple spreadsheet you keep | Yes | — | — |
| A short monthly summary of what was done | Yes | — | — |
| Up to 6 hours per month | — | Yes | — |
| Receipt or expense logging into your spreadsheet | — | Yes | — |
| Follow-up email templates | — | Yes | — |
| Appointment or job-reminder copy | — | Yes | — |
| Monthly summary | — | Yes | — |
| Up to 10 hours per month | — | — | Yes |
| Ongoing inbox and spreadsheet help | — | — | Yes |
| Document templates (invoices, estimates, welcome emails) | — | — | Yes |
After you order: what to send Hank
- The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
- The first jobs you want off your plate (inbox, invoices, receipts, reminders)
- How you name customers and jobs, and any privacy rules
- What we should never do (refunds, payments, legal letters, tax filings)
- A regular check-in day each month
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.
Back-office admin in Pennsylvania: FAQ
What happens if I need more hours?
We'll finish what's in the package and quote a higher tier or a one-time block. No surprise overages.
Do you treat Philadelphia and Pittsburgh as the same market?
No. Each is written as its own city. Tell us which one you serve.
Can a college-town shop in Reading order this?
Yes. A college-town shop is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers in Pittsburgh and western Pennsylvania?
Yes, if that is part of how your Pennsylvania business actually works. Tell us in the intake, and we can name Pittsburgh and western Pennsylvania where it belongs. We will not add places you do not serve.
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