Hank · LocalHank · A real person reviews every order
Back-office admin help serving Massachusetts
It is not bookkeeping, payroll, tax prep, legal advice, or CPA work. Hank can organize receipts into your sheet, tidy templates, and draft follow-ups. Your accountant still does the books and filings.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Massachusetts
Back-office admin help for a Massachusetts business has to work in the context of Boston-area education, hospitals, and biotech, plus distinct central and western metros. Around Boston and Greater Boston, customers also come from other parts of the state, like a packed college September or a summer weekend on the Cape. LocalHank delivers the work online, and a real person reviews every order.
Who orders this around Massachusetts:
- A biotech-support office that needs follow-up emails and appointment reminders written and organized, not just intended
- A restaurant in Springfield whose owner does invoices at 10pm
- A contractor with a shoebox of receipts and a Massachusetts accountant who wants a cleaner spreadsheet
Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Massachusetts work that actually bothers you.
Service area: Massachusetts businesses around Boston and Greater Boston. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $495/mo | $895/mo | $1,495/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 3 hours of admin per month | Yes | — | — |
| Invoice or estimate template, or inbox cleanup | Yes | — | — |
| A simple spreadsheet you keep | Yes | — | — |
| A short monthly summary of what was done | Yes | — | — |
| Up to 6 hours per month | — | Yes | — |
| Receipt or expense logging into your spreadsheet | — | Yes | — |
| Follow-up email templates | — | Yes | — |
| Appointment or job-reminder copy | — | Yes | — |
| Monthly summary | — | Yes | — |
| Up to 10 hours per month | — | — | Yes |
| Ongoing inbox and spreadsheet help | — | — | Yes |
| Document templates (invoices, estimates, welcome emails) | — | — | Yes |
After you order: what to send Hank
- The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
- The first jobs you want off your plate (inbox, invoices, receipts, reminders)
- How you name customers and jobs, and any privacy rules
- What we should never do (refunds, payments, legal letters, tax filings)
- A regular check-in day each month
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.
Back-office admin in Massachusetts: FAQ
Can you log into my bank or tax software?
We don't need, and shouldn't have, bank-transfer or tax-filing access. Shared docs, email labels, and view-or-edit access on a spreadsheet are usually enough.
Can you write for Cambridge or a suburb, not just downtown Boston?
Yes. Tell us the exact cities. Greater Boston is made of many distinct places.
Can a biotech-support office in Boston order this?
Yes. A biotech-support office is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers in Greater Boston?
Yes, if that is part of how your Massachusetts business actually works. Tell us in the intake, and we can name Greater Boston where it belongs. We will not add places you do not serve.
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