Hank · LocalHank · A real person reviews every order
Back-office admin help serving Maryland
It is not bookkeeping, payroll, tax prep, legal advice, or CPA work. Hank can organize receipts into your sheet, tidy templates, and draft follow-ups. Your accountant still does the books and filings.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Maryland
Back-office admin help for a Maryland business has to work in the context of the Port of Baltimore, the D.C. suburban economy, biotech, and the Eastern Shore. Around Gaithersburg and the Eastern Shore, customers also come from other parts of the state, like a humid summer weekend on the Bay or a busy congressional calendar in the suburbs. LocalHank delivers the work online, and a real person reviews every order.
Who orders this around Maryland:
- A crab house in Baltimore whose owner does invoices at 10pm
- A professional practice with a shoebox of receipts and a Maryland accountant who wants a cleaner spreadsheet
- A contractor that needs follow-up emails and appointment reminders written and organized, not just intended
Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Maryland work that actually bothers you.
Service area: Maryland businesses around Gaithersburg and Baltimore and central Maryland. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $495/mo | $895/mo | $1,495/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 3 hours of admin per month | Yes | — | — |
| Invoice or estimate template, or inbox cleanup | Yes | — | — |
| A simple spreadsheet you keep | Yes | — | — |
| A short monthly summary of what was done | Yes | — | — |
| Up to 6 hours per month | — | Yes | — |
| Receipt or expense logging into your spreadsheet | — | Yes | — |
| Follow-up email templates | — | Yes | — |
| Appointment or job-reminder copy | — | Yes | — |
| Monthly summary | — | Yes | — |
| Up to 10 hours per month | — | — | Yes |
| Ongoing inbox and spreadsheet help | — | — | Yes |
| Document templates (invoices, estimates, welcome emails) | — | — | Yes |
After you order: what to send Hank
- The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
- The first jobs you want off your plate (inbox, invoices, receipts, reminders)
- How you name customers and jobs, and any privacy rules
- What we should never do (refunds, payments, legal letters, tax filings)
- A regular check-in day each month
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.
Back-office admin in Maryland: FAQ
Can you log into my bank or tax software?
We don't need, and shouldn't have, bank-transfer or tax-filing access. Shared docs, email labels, and view-or-edit access on a spreadsheet are usually enough.
Do you only serve Baltimore?
No. We also serve the D.C. suburbs, Frederick, and other Maryland communities.
Can a crab house in Gaithersburg order this?
Yes. A crab house is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers in Baltimore and central Maryland?
Yes, if that is part of how your Maryland business actually works. Tell us in the intake, and we can name Baltimore and central Maryland where it belongs. We will not add places you do not serve.
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