Hank · LocalHank · A real person reviews every order
Back-office admin help in Des Moines, IA
Running a Des Moines business means a pile of small admin: invoices, receipts, follow-ups, and a spreadsheet that never quite stays current. This plan is help with that pile.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Des Moines
Back-office admin help for a Des Moines business has to work in the context of insurance, state government, and a rebuilt downtown with fast-growing suburbs. Around Sherman Hill and Ingersoll, customers also come in from Urbandale and other nearby places, like the Iowa State Fair or a quiet midwinter week downtown. LocalHank delivers the work online, and a real person reviews every order.
Owners in Des Moines are busy running the shop, and marketing falls off between busy stretches, like the Iowa State Fair or a quiet midwinter week downtown. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.
Who orders this around Des Moines:
- A restaurant that needs follow-up emails and appointment reminders written and organized, not just intended
- A contractor in Beaverdale whose owner does invoices at 10pm
- A cafe with a shoebox of receipts and a Des Moines accountant who wants a cleaner spreadsheet
Hank's tip: Keep one shared folder or inbox label for 'Hank this month.' It's the fastest way to use the hours on the Des Moines work that actually bothers you.
Service area: Des Moines businesses in Beaverdale, the south side, and Downtown, plus nearby communities such as Urbandale, Johnston, and Altoona. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $495/mo | $895/mo | $1,495/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 3 hours of admin per month | Yes | — | — |
| Invoice or estimate template, or inbox cleanup | Yes | — | — |
| A simple spreadsheet you keep | Yes | — | — |
| A short monthly summary of what was done | Yes | — | — |
| Up to 6 hours per month | — | Yes | — |
| Receipt or expense logging into your spreadsheet | — | Yes | — |
| Follow-up email templates | — | Yes | — |
| Appointment or job-reminder copy | — | Yes | — |
| Monthly summary | — | Yes | — |
| Up to 10 hours per month | — | — | Yes |
| Ongoing inbox and spreadsheet help | — | — | Yes |
| Document templates (invoices, estimates, welcome emails) | — | — | Yes |
After you order: what to send Hank
- The tools you already use (Gmail, Google Sheets, Wave, Square, etc.) and the access you're comfortable granting
- The first jobs you want off your plate (inbox, invoices, receipts, reminders)
- How you name customers and jobs, and any privacy rules
- What we should never do (refunds, payments, legal letters, tax filings)
- A regular check-in day each month
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for back-office admin are being added. Want to see examples before you order? Ask Hank and we'll send some.
Back-office admin in Des Moines: FAQ
Is this bookkeeping?
No. We are not bookkeepers, CPAs, or tax preparers. We don't file taxes, run payroll, or formally reconcile your books. We help with templates, receipt logs, inboxes, and simple spreadsheets you and your accountant already use.
Do you have a Des Moines office?
No. LocalHank serves Des Moines remotely.
Can a restaurant in Sherman Hill order this?
Yes. A restaurant is a good fit for the back-office admin package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers coming from Altoona?
Yes, if that is part of how your Des Moines business actually works. Tell us in the intake, and we can name Altoona on the materials or profile copy where it belongs. We will not add towns you do not serve.
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