Hank · LocalHank · A real person reviews every order
Review response & reputation in Norman, OK
You approve the tone once, and you can still approve individual replies whenever you want, especially the hard ones.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Norman
Review response & reputation for a Norman business has to work in the context of a university city just south of Oklahoma City with a busy Campus Corner. Around the south side and the university area, customers also come in from Blanchard and other nearby places, like a packed football Saturday or a quiet midsummer week between sessions. LocalHank delivers the work online, and a real person reviews every order.
Owners in Norman are busy running the shop, and marketing falls off between busy stretches, like a packed football Saturday or a quiet midsummer week between sessions. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.
Who orders this around Norman:
- A restaurant whose Norman customers write kind reviews and never hear back
- A clinic that wants help answering tough reviews without getting defensive
- A contractor in the university area with a stack of unanswered Google reviews
Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Norman readers can tell the difference between a template and a person.
Service area: Norman businesses in the east side, the university area, and the south side, plus nearby communities such as Noble, Newcastle, and Oklahoma City. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $295/mo | $545/mo | $895/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 15 review replies per month (drafts) | Yes | — | — |
| A simple reply style guide | Yes | — | — |
| Weekly batch delivery | Yes | — | — |
| Up to 40 review replies | — | Yes | — |
| Drafts or posted replies after your approval, if you grant access | — | Yes | — |
| A monthly snapshot of new reviews | — | Yes | — |
| Up to 80 review replies | — | — | Yes |
| Faster turnaround on new reviews (business days) | — | — | Yes |
| A short monthly reputation summary | — | — | Yes |
| A review-request email or text script you can send to real customers | — | — | Yes |
After you order: what to send Hank
- Links to your Google, Facebook, Yelp, or other public review profiles
- Access if you want us to post approved replies
- How you want to sound, and any legal or privacy lines we must not cross
- Names or situations we should never mention
- Whether unhappy reviews should be flagged to you before a reply goes out (recommended)
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.
Review response in Norman: FAQ
Do you need login access?
Only if you want us to post replies after you approve them. Drafts can be delivered in a doc without any access.
Do you have a Norman office?
No. We serve Norman remotely.
Can a restaurant in the south side order this?
Yes. A restaurant is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers coming from Moore?
Yes, if that is part of how your Norman business actually works. Tell us in the intake, and we can name Moore on the materials or profile copy where it belongs. We will not add towns you do not serve.
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