Hank · LocalHank · A real person reviews every order
Review response & reputation in Miami, FL
Unanswered reviews look like an empty front desk. Each month, Hank writes thoughtful replies in your voice so Miami customers can see you're paying attention.
- 📆 Month-to-month
- 👀 A real person reviews the work
- 💲 Fixed monthly price
- 🤝 Cancel before the next billing date
Why it matters in Miami
Review response & reputation for a Miami business has to work in the context of international trade, hospitality, and a dense bilingual neighborhood economy. Around Coconut Grove and Coconut Grove, customers also come in from Hialeah and other nearby places, like Art Basel week or a quiet midsummer stretch when some visitors leave. LocalHank delivers the work online, and a real person reviews every order.
Owners in Miami are busy running the shop, and marketing falls off between busy stretches, like Art Basel week or a quiet midsummer stretch when some visitors leave. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.
Who orders this around Miami:
- A professional office that wants help answering tough reviews without getting defensive
- A tour company in the Upper East Side with a stack of unanswered Google reviews
- A contractor whose Miami customers write kind reviews and never hear back
Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Miami readers can tell the difference between a template and a person.
Service area: Miami businesses in the Upper East Side, Allapattah, and Downtown, plus nearby communities such as Hialeah, Doral, and North Miami. All work is delivered online, so there is no office visit.
Compare packages
| Basic | Standard | Premium | |
|---|---|---|---|
| Price | $295/mo | $545/mo | $895/mo |
| Billing | Month-to-month | Month-to-month | Month-to-month |
| Up to 15 review replies per month (drafts) | Yes | — | — |
| A simple reply style guide | Yes | — | — |
| Weekly batch delivery | Yes | — | — |
| Up to 40 review replies | — | Yes | — |
| Drafts or posted replies after your approval, if you grant access | — | Yes | — |
| A monthly snapshot of new reviews | — | Yes | — |
| Up to 80 review replies | — | — | Yes |
| Faster turnaround on new reviews (business days) | — | — | Yes |
| A short monthly reputation summary | — | — | Yes |
| A review-request email or text script you can send to real customers | — | — | Yes |
After you order: what to send Hank
- Links to your Google, Facebook, Yelp, or other public review profiles
- Access if you want us to post approved replies
- How you want to sound, and any legal or privacy lines we must not cross
- Names or situations we should never mention
- Whether unhappy reviews should be flagged to you before a reply goes out (recommended)
You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.
Sample work
Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.
Review response in Miami: FAQ
Will you get me more reviews?
We can give you a request script for people who already bought from you. We will not write, buy, incentivize fake reviews, or review-gate.
Do you have a Miami office?
No. We serve Miami remotely.
Can a professional office in Coconut Grove order this?
Yes. A professional office is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.
Do you also serve customers coming from North Miami?
Yes, if that is part of how your Miami business actually works. Tell us in the intake, and we can name North Miami on the materials or profile copy where it belongs. We will not add towns you do not serve.
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