Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Review response & reputation in Memphis, TN

We only respond to real reviews on accounts you already have. We never write, buy, or ask anyone to fake a review, and we never offer to have reviews removed.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Memphis

Review response & reputation for a Memphis business has to work in the context of a river city of logistics, healthcare, and a deep music and food culture. Around Midtown and East Memphis, customers also come in from Southaven and other nearby places, like a packed weekend on Beale or a humid midsummer week. LocalHank delivers the work online, and a real person reviews every order.

Owners in Memphis are busy running the shop, and marketing falls off between busy stretches, like a packed weekend on Beale or a humid midsummer week. A monthly plan keeps Instagram, Google, and your site current without hiring a staffer.

Who orders this around Memphis:

  • A logistics office that wants help answering tough reviews without getting defensive
  • A contractor in South Memphis with a stack of unanswered Google reviews
  • A cafe whose Memphis customers write kind reviews and never hear back

Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Memphis readers can tell the difference between a template and a person.

Service area: Memphis businesses in South Memphis, Harbor Town, and Downtown, plus nearby communities such as Collierville, Southaven, and West Memphis. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$295/mo$545/mo$895/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 15 review replies per month (drafts)Yesโ€”โ€”
A simple reply style guideYesโ€”โ€”
Weekly batch deliveryYesโ€”โ€”
Up to 40 review repliesโ€”Yesโ€”
Drafts or posted replies after your approval, if you grant accessโ€”Yesโ€”
A monthly snapshot of new reviewsโ€”Yesโ€”
Up to 80 review repliesโ€”โ€”Yes
Faster turnaround on new reviews (business days)โ€”โ€”Yes
A short monthly reputation summaryโ€”โ€”Yes
A review-request email or text script you can send to real customersโ€”โ€”Yes

After you order: what to send Hank

  1. Links to your Google, Facebook, Yelp, or other public review profiles
  2. Access if you want us to post approved replies
  3. How you want to sound, and any legal or privacy lines we must not cross
  4. Names or situations we should never mention
  5. Whether unhappy reviews should be flagged to you before a reply goes out (recommended)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.

Review response in Memphis: FAQ

Can you remove a bad review?

No. We don't offer review removal, and we won't pretend we can.

Can you mention Mississippi or Arkansas cities if I serve them?

Yes, if that is true. We will name each state.

Can a logistics office in Midtown order this?

Yes. A logistics office is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers coming from Olive Branch?

Yes, if that is part of how your Memphis business actually works. Tell us in the intake, and we can name Olive Branch on the materials or profile copy where it belongs. We will not add towns you do not serve.

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