Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Review response & reputation serving Utah

We only respond to real reviews on accounts you already have. We never write, buy, or ask anyone to fake a review, and we never offer to have reviews removed.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Utah

Review response & reputation for a Utah business has to work in the context of Wasatch Front professional and tech work, Utah County software, and a large outdoor visitor economy. Around West Jordan and northern Utah including Ogden, customers also come from other parts of the state, like a packed ski weekend or a busy national-park summer. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around Utah:

  • A contractor whose Utah customers write kind reviews and never hear back
  • A ski-area business that wants help answering tough reviews without getting defensive
  • A clinic in West Valley City with a stack of unanswered Google reviews

Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Utah readers can tell the difference between a template and a person.

Service area: Utah businesses around West Jordan and the Salt Lake Valley. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$295/mo$545/mo$895/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 15 review replies per month (drafts)Yesโ€”โ€”
A simple reply style guideYesโ€”โ€”
Weekly batch deliveryYesโ€”โ€”
Up to 40 review repliesโ€”Yesโ€”
Drafts or posted replies after your approval, if you grant accessโ€”Yesโ€”
A monthly snapshot of new reviewsโ€”Yesโ€”
Up to 80 review repliesโ€”โ€”Yes
Faster turnaround on new reviews (business days)โ€”โ€”Yes
A short monthly reputation summaryโ€”โ€”Yes
A review-request email or text script you can send to real customersโ€”โ€”Yes

After you order: what to send Hank

  1. Links to your Google, Facebook, Yelp, or other public review profiles
  2. Access if you want us to post approved replies
  3. How you want to sound, and any legal or privacy lines we must not cross
  4. Names or situations we should never mention
  5. Whether unhappy reviews should be flagged to you before a reply goes out (recommended)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.

Review response in Utah: FAQ

Can you remove a bad review?

No. We don't offer review removal, and we won't pretend we can.

Do you have a Salt Lake City office?

No. LocalHank serves Utah remotely.

Can a contractor in West Jordan order this?

Yes. A contractor is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in the Salt Lake Valley?

Yes, if that is part of how your Utah business actually works. Tell us in the intake, and we can name the Salt Lake Valley where it belongs. We will not add places you do not serve.

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Cities in Utah