Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

โญ

Review response & reputation serving Idaho

You approve the tone once, and you can still approve individual replies whenever you want, especially the hard ones.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Idaho

Review response & reputation for a Idaho business has to work in the context of a fast-growing Treasure Valley, agriculture, energy research, and outdoor recreation. Around Meridian and eastern Idaho around Idaho Falls, customers also come from other parts of the state, like a busy summer in the mountains or a cold inversion week in the valley. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around Idaho:

  • A contractor in Idaho Falls with a stack of unanswered Google reviews
  • A cafe whose Idaho customers write kind reviews and never hear back
  • A clinic that wants help answering tough reviews without getting defensive

Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Idaho readers can tell the difference between a template and a person.

Service area: Idaho businesses around Meridian and eastern Idaho around Idaho Falls. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$295/mo$545/mo$895/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 15 review replies per month (drafts)Yesโ€”โ€”
A simple reply style guideYesโ€”โ€”
Weekly batch deliveryYesโ€”โ€”
Up to 40 review repliesโ€”Yesโ€”
Drafts or posted replies after your approval, if you grant accessโ€”Yesโ€”
A monthly snapshot of new reviewsโ€”Yesโ€”
Up to 80 review repliesโ€”โ€”Yes
Faster turnaround on new reviews (business days)โ€”โ€”Yes
A short monthly reputation summaryโ€”โ€”Yes
A review-request email or text script you can send to real customersโ€”โ€”Yes

After you order: what to send Hank

  1. Links to your Google, Facebook, Yelp, or other public review profiles
  2. Access if you want us to post approved replies
  3. How you want to sound, and any legal or privacy lines we must not cross
  4. Names or situations we should never mention
  5. Whether unhappy reviews should be flagged to you before a reply goes out (recommended)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.

Review response in Idaho: FAQ

Do you need login access?

Only if you want us to post replies after you approve them. Drafts can be delivered in a doc without any access.

Do you have a Boise office?

No. We serve Idaho remotely.

Can a contractor in Meridian order this?

Yes. A contractor is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in eastern Idaho around Idaho Falls?

Yes, if that is part of how your Idaho business actually works. Tell us in the intake, and we can name eastern Idaho around Idaho Falls where it belongs. We will not add places you do not serve.

Related services

Cities in Idaho