Hank, the LocalHank mascotLocalHank

Hank, the LocalHank mascotHank ยท LocalHank ยท A real person reviews every order

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Review response & reputation serving Alaska

We only respond to real reviews on accounts you already have. We never write, buy, or ask anyone to fake a review, and we never offer to have reviews removed.

  • ๐Ÿ“† Month-to-month
  • ๐Ÿ‘€ A real person reviews the work
  • ๐Ÿ’ฒ Fixed monthly price
  • ๐Ÿค Cancel before the next billing date

Why it matters in Alaska

Review response & reputation for a Alaska business has to work in the context of energy, fishing, tourism, government, and a short visitor season. Around Fairbanks and the Interior around Fairbanks, customers also come from other parts of the state, like the summer cruise and visitor season or a dark midwinter week. LocalHank delivers the work online, and a real person reviews every order.

Who orders this around Alaska:

  • A construction company whose Alaska customers write kind reviews and never hear back
  • A cafe that wants help answering tough reviews without getting defensive
  • A tour operator in Wasilla with a stack of unanswered Google reviews

Hank's tip: Reply to the hard reviews with facts and a real offer to make it right offline. Alaska readers can tell the difference between a template and a person.

Service area: Alaska businesses around Fairbanks and the Interior around Fairbanks. All work is delivered online, so there is no office visit.

Compare packages

BasicStandardPremium
Price$295/mo$545/mo$895/mo
BillingMonth-to-monthMonth-to-monthMonth-to-month
Up to 15 review replies per month (drafts)Yesโ€”โ€”
A simple reply style guideYesโ€”โ€”
Weekly batch deliveryYesโ€”โ€”
Up to 40 review repliesโ€”Yesโ€”
Drafts or posted replies after your approval, if you grant accessโ€”Yesโ€”
A monthly snapshot of new reviewsโ€”Yesโ€”
Up to 80 review repliesโ€”โ€”Yes
Faster turnaround on new reviews (business days)โ€”โ€”Yes
A short monthly reputation summaryโ€”โ€”Yes
A review-request email or text script you can send to real customersโ€”โ€”Yes

After you order: what to send Hank

  1. Links to your Google, Facebook, Yelp, or other public review profiles
  2. Access if you want us to post approved replies
  3. How you want to sound, and any legal or privacy lines we must not cross
  4. Names or situations we should never mention
  5. Whether unhappy reviews should be flagged to you before a reply goes out (recommended)

You'll get an intake email with an upload link right after checkout. The clock starts when your files arrive.

Sample work

Portfolio samples for review response are being added. Want to see examples before you order? Ask Hank and we'll send some.

Review response in Alaska: FAQ

Can you remove a bad review?

No. We don't offer review removal, and we won't pretend we can.

Can you write for seasonal hours?

Yes. Many Alaska businesses change hours with the visitor season. Tell us both schedules.

Can a construction company in Fairbanks order this?

Yes. A construction company is a good fit for the review response package. Order online, send the items on the intake list, and the finished work comes back by email. No in-person meeting is needed.

Do you also serve customers in the Interior around Fairbanks?

Yes, if that is part of how your Alaska business actually works. Tell us in the intake, and we can name the Interior around Fairbanks where it belongs. We will not add places you do not serve.

Related services

Cities in Alaska